Terms of Service
Last updated: November 11, 2026
These terms govern your use of ERPHub (erphub.pro and its products ERPHub Ask at ask.erphub.pro and ERPHub Dev at dev.erphub.pro), operated by ERPHub ("we", "us"). By creating an account or buying a subscription you agree to them.
1. The services
ERPHub Ask connects AI assistants (ChatGPT, Claude or the built-in chat) to Odoo databases you choose, with read-only access. ERPHub Dev provides a cloud development workspace for Odoo projects: browser-based development sessions, Git integration, an AI coding agent and preview deployments. Features are described on each product page and may improve over time.
2. Accounts
You must give accurate information and keep your password safe. You are responsible for activity under your account and for the people you invite into a workspace. You must be able to form a binding contract and use the services for business purposes.
3. Subscriptions, billing and taxes
Subscriptions are billed in advance, monthly or yearly, at the price shown at checkout, and renew automatically until cancelled. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders; Paddle provides all customer service inquiries related to payment and handles returns. Applicable taxes are calculated and collected by Paddle at checkout. You can update your payment method, download invoices or cancel from your account ("Manage billing"). Cancellation takes effect at the end of the paid period.
4. Your data
You keep all rights to your data, code and Odoo content. You grant us only the permissions needed to run the services for you. ERPHub Ask uses the Odoo user you connect, and only performs read operations; choose a user whose access fits what you want the AI to see. AI providers you connect (OpenAI, Anthropic) process requests under their own terms.
5. Acceptable use
Do not use the services to break the law, infringe others' rights, attack or overload systems, mine cryptocurrency, host malware, or access data you are not authorised to access. We may suspend accounts that put the service or other customers at risk.
6. Availability and changes
We work to keep the services available and secure but do not guarantee uninterrupted operation. We may change or discontinue features with reasonable notice; if we discontinue a paid service we will refund the unused part of your prepaid period.
7. Liability
The services are provided "as is". To the extent permitted by law, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, and we are not liable for indirect or consequential losses. Nothing here limits liability that cannot be limited by law.
8. Termination
You can stop using the services and cancel at any time. When a subscription ends, access to that product is paused; we keep your settings for a reasonable period so you can resubscribe, after which data may be deleted.
9. Contact
Questions about these terms: mohamed@devnix.solutions.
Odoo is a trademark of Odoo S.A. ERPHub is an independent product and is not affiliated with or endorsed by Odoo S.A.